WARRANTY
Your Piece, Protected for 2 Years.
At neooo, we design solid gold and diamond jewelry meant to be worn, loved, and stacked every single day. We take huge pride in our craftsmanship, which is why every piece comes with a 2-Year Warranty—so you can wear your new favorites with complete peace of mind!
What We Cover
If a manufacturing defect pops up within two years of receiving your order, we’ve got you covered with a free repair, replacement, or store credit.
-
Craftsmanship & Structural Integrity: Any issues with metal soldering, settings, or manufacturing flaws.
-
Accent Stone Settings: Loose prongs or stone setting issues under normal everyday wear.
Got questions about coverage, exclusions, or how to submit a request? Hop over to our Exchanges & Returns page for all the details!