We want your neooo jewelry to stay radiant and timeless for years to come.
Here are our simple tips for caring for your 9K and 14K gold pieces with lab-grown or natural diamonds, and occasional gemstones.

Daily Wear Tips

Put your neooo jewelry on last—after makeup, lotions, perfume, sunscreen, or hairspray—to avoid residue buildup on gold or stones.

Take it off first when you get home, and keep it away from water, sweat, lotions, creams, or other liquids; wipe dry immediately if it gets wet.

Avoid showering, bathing, swimming, exercising, sleeping, or chores like cleaning/gardening, as moisture, chlorine, or chemicals can dull gold shine or loosen settings.

Cleaning at Home

For tarnish or dullness, gently scrub with a soft toothbrush and warm water mixed with mild dish soap, then rinse under lukewarm water.

Pat dry with a lint-free cloth—never use paper towels, toothpaste, baking soda, or abrasives that could scratch gold or damage diamonds/gemstones.

Use a jewelry polishing cloth for quick shine restoration between cleans.

Storage Best Practices

Store each piece separately in its neooo pouch, to prevent scratches between gold, diamonds, or gemstones.

Keep in a cool, dry place away from sunlight, humidity, and bathrooms.

Clasp chains before storing to avoid knots.